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Carousel Insights is Mark Kupferman’s loyalty marketing practice, focused on helping B2C businesses reduce churn and grow customer lifetime value. Mark has over twenty years of experience leveraging consumer insights, websites, content strategies, CRM, and social media to forge lasting, meaningful, relationships between businesses that offer great products and stellar service and their customers.
Carousel Insights offers a variety of services, including marketing research and analysis, retention marketing programs, loyalty programs, CRM/personalization marketing, Salesforce Marketing Cloud consulting, revenue management, SEO/SEM, and website/eCommerce strategy.
