An article on Medium shows how important it is to communicate to front-line cashiers the impact, importance, and benefit of customer loyalty program registrations.
Janet Jaiswal provides a well-thought-out, well-researched article about the direct impact of innovation, technology, and the customer experience on hotel loyalty.
Fiserv has just published their 19th annual U.S. Prepaid Consumer Insights survey where find out what people are thinking about gift cards.
Loyalty & Reward Co in Australia has published a clever summary of 12 benefits you could include in your loyalty program.
Loyalty and website personalization are among top priorities for eCommerce executives in 2020, according to a recent survey by Namogoo in conjunction with Microsoft. Social media influencers and email are considered to be the biggest promotional channels of opportunity this year.
